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Motus Truck & Van launches flagship Mercedes Trucks service and parts centre

Motus Truck & Van has unveiled a 2,500sq m Mercedes Trucks service and parts centre.

Motus Truck & Van has unveiled a state-of-the-art aftersales centre at Witham, alongside a stretch of the A12 trunk road, for Mercedes and FUSO commercial vehicles.

The latest addition to the dealer’s branch network is perfectly located on a route that runs between Chelmsford and Colchester – popular with vehicles working in and out of the docks at Felixstowe and Harwich to reach London and the M25.

The new centre is now open round-the-clock, from 6am on Mondays until 10pm on Fridays, and on Saturday mornings. Crucially, the three-acre site offers ample space for drivers to manoeuvre and park their vehicles.

The smart and airy reception area includes comfortable rest and meeting facilities, while the 700sq m parts department carries Mercedes GenuineParts.

There’s also a fully equipped workshop with nine full-length truck and trailer bays – three of which have 22-metre pits – with another eight set aside for van maintenance and repairs. 

DVSA will carry out truck MOT tests

There is an Authorised Testing Facility in which inspectors from the Driver and Vehicle Standards Agency will carry out truck MOT tests.

Lee Seward, a director of the Essex-based firm, said: “We began construction work just under a year ago, but this project has been a lot longer in the planning. 

“This is an important area in which Mercedes has not previously been represented. It sits between our dealerships in East Anglia and at West Thurrock and is going to play a big part in our growth strategy.”

He added: “The very substantial development here at Witham, and those underway at other branches, reflect our determination to provide customers with an experience and a level of service that matches the reputations of the brands and the quality of the products we represent.”

Meanwhile, as the company’s new trade hub, the Witham parts team also makes urgent and other deliveries to own account and independent maintenance facilities, garages, mechanics and others throughout Essex, Suffolk, and parts of Hertfordshire.

‘Big step forward for our ever-improving network’

Mercedes Trucks’ head of network development, Mark Williams, said: “It’s great to see Motus Truck & Van opening this exceptional facility, which underscores its commitment to operators and represents another big step forward for our ever-improving network.

“Mercedes Trucks’ customer first strategy is focused on ensuring that points of representation are in the right locations and easily accessed. Witham ticks both boxes admirably.”

Motus Truck & Van represents the Mercedes Trucks and Mercedes Vans brands from a network of nine branches in Norfolk, Suffolk, Essex and Hertfordshire.

There are also four fully equipped Sprinter vans based at the new facility with highly trained technicians to provide emergency roadside breakdown assistance, 24 hours a day, 365 days a year. 

Like other members of the manufacturer’s franchised network, it also sells and supports the FUSO Canter light truck range.

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