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Trucking Industry UK

Pioneering digital in-truck fuel payment app trialled successfully

BP and Mercedes Trucks UK have successfully tested the first digital in-truck fuel payment system in the UK.

A ground-breaking new app called BP In-Truck Pay makes fuel purchasing and management faster, more efficient, and more secure for both truck drivers and fleet managers. 

It has been developed for the latest-generation Mercedes Actros which can be specified with Multimedia Cockpit, Interactive which incorporates the Truck App Portal, an open platform that can be used by fleet managers to easily assign apps to their vehicles via their Multi-Touch Display.

Automatically relaying purchases, mileage and other data back to base, In-Truck Pay eliminates errors, provides accurate information to managers and removes the need for drivers to enter mileage themselves.

It is also designed for fleet operators to help get drivers back on the road faster and requires just three simple steps – the driver confirms the site, unlocks the pump and refuels.

Truck logs the fuel transaction

The truck directly logs the fuel transaction – paying for the fuel itself so drivers don’t need to pay in the shop or to enter data. 

Plus, there is no need for fuel cards which removes complications from managing lost or damaged cards, and the risk of fraudulent card use.

When Mercedes Trucks launched its new Actros range in 2019, it polled customers to ask them what type of app they would like developers to offer that could help their businesses. 

At the top of the list was ‘solutions that address refuelling issues’ – which is exactly what BP In-Truck Pay does.

Wren Kitchens used BP In-Truck Pay with 11 vehicles

In the pilot trial, Mercedes truck customer Wren Kitchens used BP In-Truck Pay with 11 vehicles from its fleet.

The national fleet manager for Wren Kitchens, Lee Thompson-Halls, said: “We strive to always be ahead of the game, and trialling initiatives like this means we can potentially drive progress within our business and, ultimately, the logistics sector as a whole.

“The trials have shown an increase in efficiency, with savings of approximately five minutes per transaction. 

“When you add that up over time, it will have a hugely positive impact on our business, which delivers over 100,000 kitchens per year across the UK. 

“Not only that, but it will also be beneficial for our drivers, by creating a safer and quicker way to pay for fuel.”

‘Connectivity is integral to Mercedes Trucks’

The head of customer service delivery at Mercedes Trucks UK, Richard Skidmore, said: “Connectivity is integral to the strategy of Mercedes Trucks. 

“BP In-Truck Pay demonstrates perfectly how the Truck App portal can amplify the benefit of running Mercedes trucks by helping customers to save money, increase efficiency and retain drivers. 

“We are proud of the part our Connectivity team has played in the development of this app that has the potential to transform the way in which operators may purchase their fuel.”

‘Innovative digital solutions’

BP’s VP fleet Europe, Alexandru Eftimiu, said: “We aim to provide innovative digital solutions to make customers’ lives easier. 

“BP In-Truck Pay shifts how we connect with our customers through digital and online platforms and makes life easier and more convenient for both managers and drivers of commercial fleets.”

He added: “We’ve already received fantastic feedback from Wren Kitchens and look forward to bringing BP In-Truck Pay to other customers and countries in due course.”

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