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Trucking Industry UK

Volta Trucks unveils its first service customer operations centre

Volta Trucks, the full-electric commercial vehicle manufacturer and services provider, has revealed its first ‘Volta Trucks Hub’ that will deliver its ‘Truck as a Service’ customer-focused operations.

As the truck maker gears up for full-electric Volta Zeros customer evaluations later this year, an important milestone sees that the vehicles will be serviced and maintained in Paris.

Volta is also confirming that their new London Hub location will be revealed ‘shortly’.

‘A significant milestone on our journey to production’

Casper Norden, the chief fleet solutions officer at Volta Trucks, said: “The confirmation of our first service hub is a significant milestone on our journey to the production of our vehicles

“Uptime is critical for our customers, and the forthcoming opening of this facility gives our customers the confidence to know where their vehicles will be maintained to the highest standards.”

He added: “It also gives us a base for our Volta Trucks Academy training school for drivers, sales teams and the technicians who will work on the vehicles. 

“It gives us a hub and a home in every market, with Paris as our first. I look forward to rolling out similar facilities in London soon, and all of our other European launch cities in 2023.”

Volta Trucks Hub, Paris will operate eight workshop bays

The ‘Volta Trucks Hub, Paris’ will operate eight workshop bays for the routine servicing of vehicles, including the new and innovative equipment needed to keep full-electric commercial vehicles maintained to minimise downtime. 

The hub will also host admin offices, a Volta Trucks Academy training centre and a call centre that will provide the interface between customers and the company’s team of technical and commercial experts.

Volta has chosen Bonneuil-sur-Marne, to the south-east of Paris, as its first location and help serve the important logistics centres of Rungis, Orly, Créteil, and Bonneuil.

This is also where the first Volta Trucks’ customers already have distribution warehouses. 

Serve more than 600 trucks every year

The new facility offers 2,100 square metres on a 5,000 square metres plot to serve more than 600 trucks every year.

The first hub is part of a wider representation strategy that will see a vehicle service offering across all initial launch locations of Paris, London, Madrid, Milan, the Rhine-Ruhr region of Germany, and the Randstad region of the Netherlands. 

The Paris hub will cover the south of the city, with an additional hub covering the main logistics and distribution centres in the north of Paris to be confirmed soon. 

The Volta Trucks site strategy covers large metropolitan areas next to logistics centres but is also designed to anticipate the potential shift towards ‘multi-modal transport’ including rivers and trains – and not just the continental long-distance transport network.

Volta says that its network of hubs will be a critical enabler of the company’s innovative Truck as a Service offer, that sets out to revolutionise the finance and servicing of commercial vehicle fleets. 

This will, the firm adds, help accelerate the adoption of electric commercial vehicles by delivering a frictionless and hassle-free way to electrify fleets, while de-risking the migration for fleet operators.

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